Privacy Policy
Inner Voice Counseling Center (“we,” “our,” or “us”) is committed to protecting your privacy and respecting the confidentiality of your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you interact with us through our website, online forms, advertisements, client portal, scheduling systems, or other digital platforms.
Information We Collect
When you contact us or submit a form, we may collect personal information including, but not limited to:
• Name
• Email address
• Phone number
• General information related to your inquiry or request for services
We only collect information that you voluntarily provide to us.
How We Use Your Information
The information you provide may be used to:
• Respond to your inquiries
• Contact you regarding therapy services
• Schedule consultations or appointments
• Provide information about our practice, availability, or services
• Communicate regarding scheduling, intake paperwork, or client portal access
Your information is never sold, rented, or shared with third parties for marketing or advertising purposes.
Confidentiality and Data Protection
We take reasonable administrative, technical, and physical measures to safeguard your personal information and protect it from unauthorized access, disclosure, or misuse. While online communication is not guaranteed to be 100% secure, we strive to use reputable platforms and secure systems to help protect your information.
Please note that submitting information through online forms, advertisements, email, or website communications does not establish a therapist-client relationship.
Once services begin, the privacy and protection of your protected health information is governed by our HIPAA Notice of Privacy Practices and applicable federal and state laws.
Telehealth and Electronic Communication
If you engage in telehealth services or communicate electronically through secure client portals or scheduling systems, additional privacy and informed consent policies may apply.
Third-Party Platforms
We may use third-party services and platforms such as Google Ads, website hosting providers, analytics tools, SimplePractice, payment processors, scheduling systems, or secure client portals. These platforms may collect or process information according to their own privacy policies. We encourage you to review their policies separately.
Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to improve website functionality, understand website traffic, and enhance user experience. These tools generally do not identify you personally.
Children and Minors
Parents or legal guardians may contact us on behalf of children or adolescents seeking therapy services. We do not knowingly collect personal information directly from minors without parental involvement or consent when required by law.
Emergency Communications
This website, contact forms, and email communications are not intended for crisis or emergency situations. If you are experiencing an emergency, please call 911, go to your nearest emergency room, or contact the 988 Suicide & Crisis Lifeline.
Your Rights
You may request to review, update, or request deletion of personal information submitted through our website by contacting us directly, subject to applicable legal and clinical record retention requirements.
Changes to This Policy
We reserve the right to update this Privacy Policy as needed to reflect changes in our practices, technology, or applicable laws and regulations. Any updates will be posted on this page.
Contact Information
Inner Voice Counseling Center
📧 info@innervoice-counseling.com
🌐 innervoice-counseling.com